- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
They are very honest and have always repaired my vehicle to our satisfaction. Very friendly people.
Emissions testing done immediately and with a smile. Renewed plates.
Hoffman's is the only place I trust with my vehicle.
Originally I had an appointment set up with Midas to get my check engine light checked. I didn't have a great feeling about going there so I canceled the appointment and made one with Hoffman's based on the reviews I had seen. I can tell you that I will never go to another place to get any of our cars looked at or serviced. After going through the diagnostic check they were unable to find anything wrong with my car. I had been originally quoted $150ish and when I went to pay they would not take my money. I was told that since they didn't fix anything they would not accept payment. I was blown away. I have a customer service background of 25+ years and I have never received better service. These guys are the absolute best.
Friendly staff. Best experience I had taking my car for emission testing. They put the sticker on my plates and handed me my new registration form.
Went in for an emissions test. Wow they are fast and got right to the point. Nice employees and get service